|
|
How do you rate your understanding of the customer journey?

Understanding the Customer Journey in APAC - take part in our survey and you will receive a complimentary advance copy of the resulting report

>

How would you best describe your understanding of the customer lifecycle?

>

What are the metrics used to measure effectiveness of initiatives aimed at understanding the customer journey?

Let's start!

English

Chinese (Simplified) 

Bahasa Indonesia 

Chinese (Traditional)

This research, carried out by Econsultancy in association with Emarsys, looks at how organizations are mapping the customer journey and their understanding of the journey. 


The survey should only take around 5-10 minutes to complete and includes questions about the business structure relating to customer experience, identifying and integrating different touchpoints and barriers to understanding the customer journey.


In return for taking part in the research, you'll receive full access to the resulting research report before publication.


All answers are strictly confidential.


Please feel free to share the survey with anyone who may be interested in taking part - they will also receive a free copy of the full report!

All the best,

Econsultancy APAC Team


Email: apac@econsultancy.com

Telephone: +65 6653 1911

In association with

Change your email settings or unsubscribe

You are receiving this email as @email@ is opted in to receive survey invitations from us. You can opt out of survey invitations or unsubscribe from all emails you receive from Econsultancy.

Contact us

We'd love to hear from you. You can contact the Econsultancy team via our contact us page.

© 2016 Econsultancy.com Ltd.
Econsultancy.com Ltd. is part of Centaur Media plc