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Funny & Stupid Customer Stories – Not Always Right

Not Always Right


Roundup: The Most Popular Stories Of The Week

Posted: 27 Mar 2016 01:00 PM PDT

Shake off the week of bad customers… with even more bad customers! Find for your reading pleasure below, a roundup of the most popular stories of the last week (March 21st – March 27th 2016)!

See more roundups here! Don’t forget to check out this week’s comic!

The post Roundup: The Most Popular Stories Of The Week appeared first on Funny & Stupid Customer Stories - Not Always Right.

As Thick As Pea Soup

Posted: 27 Mar 2016 10:00 AM PDT

Grocery Store | SC, USA

Customer: “Excuse me, I’m looking for soup.”

Me: “What kind of soup did you have in mind?”

Customer: “You know, soup.”

Me: *attempting to narrow down the options* “Were you interested in hot and ready to eat soup, or are you looking for canned soup?”

Customer: “I want soup.”

Me: *brain cells beginning to weaken and die* “We carry hot soups in the deli, but otherwise, you’ll find our soup selection in… the soup aisle.”

Customer: “Soup?”

Me: *nodding slowly* “Yep. Soup.”

(Customer wandered away.)

The post As Thick As Pea Soup appeared first on Funny & Stupid Customer Stories - Not Always Right.

It’s Been A Hard Year

Posted: 27 Mar 2016 11:00 AM PDT

Retail | USA

(The customer approaches the register, puts out an open bag of licorice, and a receipt.)

Customer: “I bought it for Easter and it was hard as a rock.”

(The receipt is dated for March the year before.)

Me: “Ma’am, it’s over 30 days. I can’t return this.”

Customer: *yelling* “But I bought it for Easter!”

The post It’s Been A Hard Year appeared first on Funny & Stupid Customer Stories - Not Always Right.

Save The Bad Vibes For The Bad Customers

Posted: 27 Mar 2016 08:00 AM PDT

Toy Store | Canada

(I work in a toy store at customer service. A new flyer comes out every Friday, which is the day that this call takes place.)

Me: “Good morning. [Company and Location]. This is [My Name]. How can I help you?”

Customer: “I’m looking for [particular toy] in your flyer. Can you please put one on hold for me?”

Me: “If you would give me a few minutes I can confirm for you that we do have them in stock, and I will place a hold for you.”

(Puts customer on hold.)

Coworker: *to me* “We don’t have any of those; we sold out of them before the sale even started.”

Me: *picks up phone* “Hello. So, unfortunately it looks like we don’t have any of that toy in stock. Would you like me to issue you a rain check or check another store in the area to see if they have it?”

Customer: *yelling* “What the h*** is your problem? Every time I call you never have what I’m looking for!”

Me: “I’m sorry; I understand how that might be frustrating. Unfortunately, the flyers are run country-wide, so sometimes the stock in a few stores can be quite low at the time of a sale.”

Customer: “What kind of half-a**ed excuse is that? I’m not digging your vibe; give me a manager.”

Me: *holds the phone out to a manager without putting customer on hold* “Someone isn’t digging my vibe on line one. Can you please speak to her?”

The post Save The Bad Vibes For The Bad Customers appeared first on Funny & Stupid Customer Stories - Not Always Right.

Actually Looking Forward To Monday

Posted: 27 Mar 2016 09:00 AM PDT

Office | Idyllwild, CA, USA

Caller: “Hello. I’m trying to plan for the upcoming holidays and I don’t have a calendar. I need to know what day of the week Easter Sunday is on this year.”

Me: *thinking she was looking for the date* “It’s on April 8th.”

Caller: “I know the DATE, but what day of the WEEK is it?”

Me: “What day of the week is Easter SUNDAY?”

Caller: “Yes.”

Me: “Is that a trick question, ma’am?”

The post Actually Looking Forward To Monday appeared first on Funny & Stupid Customer Stories - Not Always Right.

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